This post was created from Marty Runik (TopGunPDRTraining.com) How can you tell if a Paintless Dent Removal Training School offers poor quality training?
Unfortunately, most of the time there is no way to know you have received poor PDR training until about three months AFTER you train. Sometimes it is possible to tell after the first day of training that a school is poorly run. If the staff looks overwhelmed by too many students or just bored, you may want to leave quickly to get as much of your money back as possible. Here are several things to look for in spotting poor quality schools.
1. Insist on one-on-one training from a qualified trainer. This means eight hours a day, every day with the trainer, working with you alone! Many schools define one-on-one training as spending an hour each day with each student. Other schools may give you eight hours a day with a person that is a poor PDR tech and has little training experience. Before paying any deposit ask for a WRITTEN guarantee, including a FULL REFUND INCLUDING YOUR DEPOSIT, that you will receive CONSTANT one-on-one training with the head trainer only and NOT an assistant. If you arrive at a training school and see that you will not get constant one-on-one training, demand ALL your money back including the deposit before the first day of training is complete. Many schools train at least four or more students at a time per instructor. To learn Paintless Dent Repair properly, quality one on one training is a must. In certain situations a maximum of two trainees can be trained simultaneously, but this situation needs to be carefully evaluated by the trainer before any training is done.
2. Ask if the trainer does any dent work or other activities while training. This is a VERY important issue, because many techs are now supplementing their dent or hail business with what they call “PDR training.” Lets be perfectly clear here. A trainers attention should be focused on the student, not other activities period! Many trainers have the student “observe” them for much of the day while the trainer makes money at his route or retail location. Then the trainer has the student practice exercises for a few hours at a shop. While this is very profitable for the trainer, it is a very poor learning environment for the trainee. Many “trainers” will justify this practice by calling it “real world experience”. This is just not true. A student MUST learn the basics thoroughly first, by constant one-on-one work with the trainer. There are many ways a trainer can give a student real world experience, including some observation of the trainer work. But if this exceeds about 3 or 4 hours TOTAL during 2 weeks of training, beware…you are almost certainly being scammed.
3. Does the training school offer advanced training in addition to beginning training, and are techs going there for advanced training? Many working technicians are always seeking to improve their skills. A quality trainer can and will offer this training in addition to basic training, and should have an excellent reputation for doing both. A school that only offers beginning training may do so because no experienced working technician would ever consider that school to advance their skill level. If the school offers advanced training, ask for a referral list of working techs that have gone through their advanced training program and call them.
4. Does the school make their own tools, or have them made by one company? Most all experienced techs will tell you there is no tool company that makes every type of PDR tool well. If you want a true quality set of tools, you should choose from the five or six tool manufacturers that make quality tools. You should ONLY choose your tools from these quality manufacturers during your training, not before. A good trainer will always guide you in the proper selection of your tool set, and will teach you how to recognize the MANY differences between a good quality and poor quality PDR tool. ALWAYS ask to see and keep a copy of the ORIGINAL manufacturers tool invoices at any Paintless Dent Removal Training school that sells tools at the school. Many schools make the tools themselves, or have their tools made in China or Taiwan with a HUGE mark up to the student. .
5. Beware of any Paintless Dent Repair school that tells you learning PDR is easy. This is simply not true. PDR is an art that requires a lot of drive, patience, and proper training to learn. Most standard ways of teaching this art require about a six month learning curve of very diligent practice before starting to repair real world dents. The methods used by TopGun can cut the length of this curve by about half, but the same diligent practice is still needed.
6. Question any company that tells you they can train you from the start in one week to do real world Dents. There is no way this can be done. A bare minimum of 2 weeks of very intensive over-the-shoulder training is needed. Three weeks is ideal when it can be done.
7. You contact a Paintless Dent Repair training school and are barraged by phone calls shortly afterwards. This indicate the school is far more interested in selling you training, than actually training you. Another warning sign may be a salesperson that keeps lowering prices with each follow up contact they make with you, until you agree to train with them. Many of these schools employ trainers that can’t make a living at PDR for one reason or another, and are not gifted teachers. A school that seems to do anything to make the sale should be avoided at all cost..
8. Ask for references from WORKING techs who have attended the school. Some companies employ people who will give them a glowing referral, but have never attended the school, and can’t fix a dent. Beware of testimonials that list names and states only after them. Anyone can make up a testimonial and put it on a website. Testimonials should have the cities and names of businesses after them so they can be verified and checked out.
9. Visit Paintless Dent Repair forums where techs from all over the world gather to discuss PDR related issues. Do searches on these forums about the training school you are interested in and see what techs are saying about them. Probably the best forum for this purpose is at www.doording.com
10. Before signing any contract, ask to speak to the person who will be training you. Get any questions answered directly. If you can not communicate well with the trainer by phone, or your questions are not answered well, chances are you will have the same experience while training.
11. Beware of individual trainers that contact or solicit you. Some people train because they can not find work as PDR techs, especially during a slow hail season. These techs will sometimes hold “fire sales” on training to get people to train with them. This training is almost always inferior, and the student usually doesn’t realize it until months after the training is over.